Problem & Service Delivery ManagerNew
Academia the Technology Group
The Problem Service Delivery Manager will be responsible for driving service quality, reducing recurring incidents and improving the consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions are progressed, and ticket quality is monitored and improved. The role works closely wit...
Full-timeManagement & ComplianceVia job feed